Flychem Industries supplies colour and speciality chemical products that meet agreed specifications every time. To do this we commit to:
- Understand each customer's application and agree clear, measurable specifications before supply
- Release every batch only after testing against those specifications, and supply a certificate of analysis with each delivery
- Qualify raw materials and suppliers, and require notice of any change
- Keep records that allow every delivery to be traced to its raw material lots and test results
- Investigate every complaint, find the root cause and act to prevent it happening again
- Provide accurate technical, safety and regulatory documents
- Train our people and give them the equipment and time to do the job right
- Review our performance and improve our processes continually
Every employee is responsible for quality in their own work. Questions about this policy can be sent to sales@flychem.in.